Verification of the Supervision Model as an Effective Method of Preventing Occupational Deformation

Abstract

The study analyzed the effectiveness of the author's model of supervision, which consists of 7 phases (initial orientation, report of the supervisee, group discussion while the speaker is silent, exchange of feelings, conceptualization of the request, generalization of the supervisor, summing up) and is aimed at corrective and restorative work on emotional burnout of professional workers help, namely practical psychologists, who are most affected by professional burnout. The research used the method of psychodiagnostic examination. Criterion and control groups consisted of 26 women (100%) from 25 to 59 years of age with a higher education (100%), a total of 52 people. The results of the study were processed using the Student's t-test, which made it possible to record reliable differences between the indicators of emotional burnout in the criterion (after conducting a formative experiment) and control (did not participate in the experiment) groups. It is proved that significant differences were found in the criterion group "Practical psychologists" according to all indicators of the "Stress" phase: "experiencing psychotraumatic circumstances" (EPC) (p < 0.001), "self-dissatisfaction" (SD) (p < 0.001), "Evilness in the corner" (EC) (p < 0.001), "anxiety and depression" (AD) (p < 0.001); according to indicators of the symptoms of the "Resistance" phase - "Inadequate selective emotional response" ISER) (p < 0.001), "Expansion of the sphere of emotional economy" (ESEE) (p < 0.001), "Reduction of professional duties" (RPD) (p < 0.001), "Exhaustion" phases - symptoms of "Emotional alienation" (EA) (p < 0.001), "Personal alienation" (PA) (p < 0.001), "Psychosomatic and psychovegetative disorders" (PPD) (p < 0.001), there are no differences according to the symptom "Emotional alienation" (EA). Statistically significant differences were found, respectively, in the phases "Tension" (T) (p < 0.001), "Resistance" (R) (p < 0.001), "Exhaustion" (E) (p < 0.001) and the general level of emotional burnout (EB) (p < 0.001). Thus, according to all average indicators, the dynamics of a decrease in symptoms of emotional burnout in the criterion group of "Practical psychologists" and an increase in them in the control group, which did not undergo supervision, are clearly observed. According to some indicators, the difference is not statistically significant, but the main symptoms indicate the presence of different levels of significant difference in the groups.